Symfony Profiler

SELECT
  t0.id AS id_1,
  t0.site_key AS site_key_2,
  t0.secret_key AS secret_key_3,
  t0.is_active AS is_active_4
FROM
  recaptcha t0
WHERE
  t0.id = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.site_key AS site_key_2, t0.secret_key AS secret_key_3, t0.is_active AS is_active_4 FROM recaptcha t0 WHERE t0.id = 1 LIMIT 1;

SELECT
  u0_.id AS id_0,
  u0_.email AS email_1,
  u0_.proxy_id AS proxy_id_2,
  u0_.password AS password_3,
  u0_.first_name AS first_name_4,
  u0_.last_name AS last_name_5,
  u0_.is_enabled AS is_enabled_6,
  u0_.verification_code AS verification_code_7,
  u0_.timezone AS timezone_8,
  u0_.timeformat AS timeformat_9,
  u1_.id AS id_10,
  u1_.source AS source_11,
  u1_.skype_id AS skype_id_12,
  u1_.contact_number AS contact_number_13,
  u1_.designation AS designation_14,
  u1_.signature AS signature_15,
  u1_.profile_image_path AS profile_image_path_16,
  u1_.created_at AS created_at_17,
  u1_.updated_at AS updated_at_18,
  u1_.is_active AS is_active_19,
  u1_.is_verified AS is_verified_20,
  u1_.is_starred AS is_starred_21,
  u1_.ticket_access_level AS ticket_access_level_22,
  u1_.user_id AS user_id_23,
  u1_.supportRole_id AS supportRole_id_24
FROM
  uv_user u0_
  LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id)
  LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id
WHERE
  u0_.email = ?
  AND u1_.is_active = ?
  AND u2_.code = ?
LIMIT
  1

SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u1_.id AS id_10, u1_.source AS source_11, u1_.skype_id AS skype_id_12, u1_.contact_number AS contact_number_13, u1_.designation AS designation_14, u1_.signature AS signature_15, u1_.profile_image_path AS profile_image_path_16, u1_.created_at AS created_at_17, u1_.updated_at AS updated_at_18, u1_.is_active AS is_active_19, u1_.is_verified AS is_verified_20, u1_.is_starred AS is_starred_21, u1_.ticket_access_level AS ticket_access_level_22, u1_.user_id AS user_id_23, u1_.supportRole_id AS supportRole_id_24 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = 'hodmech@pvpittssm.edu.in' AND u1_.is_active = 1 AND u2_.code = 'ROLE_CUSTOMER' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.code AS code_2,
  t0.description AS description_3
FROM
  uv_support_role t0
WHERE
  t0.id = ?

SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = 4;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.code AS code_3,
  t0.logo AS logo_4,
  t0.theme_color AS theme_color_5,
  t0.favicon AS favicon_6,
  t0.created_at AS created_at_7,
  t0.updated_at AS updated_at_8,
  t0.is_active AS is_active_9,
  t0.timezone AS timezone_10,
  t0.timeformat AS timeformat_11
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'knowledgebase' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.status AS status_2,
  t0.brand_color AS brand_color_3,
  t0.page_background_color AS page_background_color_4,
  t0.header_background_color AS header_background_color_5,
  t0.link_color AS link_color_6,
  t0.article_text_color AS article_text_color_7,
  t0.ticket_create_option AS ticket_create_option_8,
  t0.site_description AS site_description_9,
  t0.meta_description AS meta_description_10,
  t0.meta_keywords AS meta_keywords_11,
  t0.homepage_content AS homepage_content_12,
  t0.white_list AS white_list_13,
  t0.black_list AS black_list_14,
  t0.created_at AS created_at_15,
  t0.updated_at AS updated_at_16,
  t0.broadcast_message AS broadcast_message_17,
  t0.disable_customer_login AS disable_customer_login_18,
  t0.script AS script_19,
  t0.custom_css AS custom_css_20,
  t0.is_active AS is_active_21,
  t0.header_links AS header_links_22,
  t0.footer_links AS footer_links_23,
  t0.banner_background_color AS banner_background_color_24,
  t0.link_hover_color AS link_hover_color_25,
  t0.login_required_to_create AS login_required_to_create_26,
  t0.remove_customer_login_button AS remove_customer_login_button_27,
  t0.remove_branding_content AS remove_branding_content_28,
  t0.website AS website_29
FROM
  uv_website_knowledgebase t0
WHERE
  t0.website = ?
  AND t0.status = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = 2 AND t0.status = 1 LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.source AS source_2,
  t0.mailbox_email AS mailbox_email_3,
  t0.subject AS subject_4,
  t0.reference_ids AS reference_ids_5,
  t0.is_new AS is_new_6,
  t0.is_replied AS is_replied_7,
  t0.is_reply_enabled AS is_reply_enabled_8,
  t0.is_starred AS is_starred_9,
  t0.is_trashed AS is_trashed_10,
  t0.is_agent_viewed AS is_agent_viewed_11,
  t0.is_customer_viewed AS is_customer_viewed_12,
  t0.created_at AS created_at_13,
  t0.updated_at AS updated_at_14,
  t0.status_id AS status_id_15,
  t0.priority_id AS priority_id_16,
  t0.type_id AS type_id_17,
  t0.customer_id AS customer_id_18,
  t0.agent_id AS agent_id_19,
  t0.group_id AS group_id_20,
  t0.subGroup_id AS subGroup_id_21
FROM
  uv_ticket t0
WHERE
  t0.id = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.source AS source_2, t0.mailbox_email AS mailbox_email_3, t0.subject AS subject_4, t0.reference_ids AS reference_ids_5, t0.is_new AS is_new_6, t0.is_replied AS is_replied_7, t0.is_reply_enabled AS is_reply_enabled_8, t0.is_starred AS is_starred_9, t0.is_trashed AS is_trashed_10, t0.is_agent_viewed AS is_agent_viewed_11, t0.is_customer_viewed AS is_customer_viewed_12, t0.created_at AS created_at_13, t0.updated_at AS updated_at_14, t0.status_id AS status_id_15, t0.priority_id AS priority_id_16, t0.type_id AS type_id_17, t0.customer_id AS customer_id_18, t0.agent_id AS agent_id_19, t0.group_id AS group_id_20, t0.subGroup_id AS subGroup_id_21 FROM uv_ticket t0 WHERE t0.id = '5648' LIMIT 1;

"START TRANSACTION"

"START TRANSACTION";

UPDATE
  uv_ticket
SET
  is_customer_viewed = ?,
  updated_at = ?
WHERE
  id = ?

UPDATE uv_ticket SET is_customer_viewed = 1, updated_at = '2026-08-17 03:21:41' WHERE id = 5648;

"COMMIT"

"COMMIT";

SELECT
  t0.id AS id_1,
  t0.email AS email_2,
  t0.proxy_id AS proxy_id_3,
  t0.password AS password_4,
  t0.first_name AS first_name_5,
  t0.last_name AS last_name_6,
  t0.is_enabled AS is_enabled_7,
  t0.verification_code AS verification_code_8,
  t0.timezone AS timezone_9,
  t0.timeformat AS timeformat_10
FROM
  uv_user t0
  INNER JOIN uv_tickets_collaborators ON t0.id = uv_tickets_collaborators.user_id
WHERE
  uv_tickets_collaborators.ticket_id = ?

SELECT t0.id AS id_1, t0.email AS email_2, t0.proxy_id AS proxy_id_3, t0.password AS password_4, t0.first_name AS first_name_5, t0.last_name AS last_name_6, t0.is_enabled AS is_enabled_7, t0.verification_code AS verification_code_8, t0.timezone AS timezone_9, t0.timeformat AS timeformat_10 FROM uv_user t0 INNER JOIN uv_tickets_collaborators ON t0.id = uv_tickets_collaborators.user_id WHERE uv_tickets_collaborators.ticket_id = 5648;

SELECT
  t0.id AS id_1,
  t0.source AS source_2,
  t0.message_id AS message_id_3,
  t0.thread_type AS thread_type_4,
  t0.created_by AS created_by_5,
  t0.cc AS cc_6,
  t0.bcc AS bcc_7,
  t0.reply_to AS reply_to_8,
  t0.delivery_status AS delivery_status_9,
  t0.is_locked AS is_locked_10,
  t0.is_bookmarked AS is_bookmarked_11,
  t0.message AS message_12,
  t0.created_at AS created_at_13,
  t0.updated_at AS updated_at_14,
  t0.agent_viewed_at AS agent_viewed_at_15,
  t0.customer_viewed_at AS customer_viewed_at_16,
  t0.ticket_id AS ticket_id_17,
  t0.user_id AS user_id_18
FROM
  uv_thread t0
WHERE
  t0.ticket_id = ?
  AND t0.thread_type = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.source AS source_2, t0.message_id AS message_id_3, t0.thread_type AS thread_type_4, t0.created_by AS created_by_5, t0.cc AS cc_6, t0.bcc AS bcc_7, t0.reply_to AS reply_to_8, t0.delivery_status AS delivery_status_9, t0.is_locked AS is_locked_10, t0.is_bookmarked AS is_bookmarked_11, t0.message AS message_12, t0.created_at AS created_at_13, t0.updated_at AS updated_at_14, t0.agent_viewed_at AS agent_viewed_at_15, t0.customer_viewed_at AS customer_viewed_at_16, t0.ticket_id AS ticket_id_17, t0.user_id AS user_id_18 FROM uv_thread t0 WHERE t0.ticket_id = 5648 AND t0.thread_type = 'create' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.source AS source_2,
  t0.skype_id AS skype_id_3,
  t0.contact_number AS contact_number_4,
  t0.designation AS designation_5,
  t0.signature AS signature_6,
  t0.profile_image_path AS profile_image_path_7,
  t0.created_at AS created_at_8,
  t0.updated_at AS updated_at_9,
  t0.is_active AS is_active_10,
  t0.is_verified AS is_verified_11,
  t0.is_starred AS is_starred_12,
  t0.ticket_access_level AS ticket_access_level_13,
  t0.user_id AS user_id_14,
  t0.supportRole_id AS supportRole_id_15
FROM
  uv_user_instance t0
WHERE
  t0.user_id = ?

SELECT t0.id AS id_1, t0.source AS source_2, t0.skype_id AS skype_id_3, t0.contact_number AS contact_number_4, t0.designation AS designation_5, t0.signature AS signature_6, t0.profile_image_path AS profile_image_path_7, t0.created_at AS created_at_8, t0.updated_at AS updated_at_9, t0.is_active AS is_active_10, t0.is_verified AS is_verified_11, t0.is_starred AS is_starred_12, t0.ticket_access_level AS ticket_access_level_13, t0.user_id AS user_id_14, t0.supportRole_id AS supportRole_id_15 FROM uv_user_instance t0 WHERE t0.user_id = 55;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.path AS path_3,
  t0.content_type AS content_type_4,
  t0.size AS size_5,
  t0.content_id AS content_id_6,
  t0.file_system AS file_system_7,
  t0.thread_id AS thread_id_8
FROM
  uv_ticket_attachments t0
WHERE
  t0.thread_id = ?

SELECT t0.id AS id_1, t0.name AS name_2, t0.path AS path_3, t0.content_type AS content_type_4, t0.size AS size_5, t0.content_id AS content_id_6, t0.file_system AS file_system_7, t0.thread_id AS thread_id_8 FROM uv_ticket_attachments t0 WHERE t0.thread_id = 19308;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.code AS code_3,
  t0.logo AS logo_4,
  t0.theme_color AS theme_color_5,
  t0.favicon AS favicon_6,
  t0.created_at AS created_at_7,
  t0.updated_at AS updated_at_8,
  t0.is_active AS is_active_9,
  t0.timezone AS timezone_10,
  t0.timeformat AS timeformat_11
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'Knowledgebase' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.code AS code_3,
  t0.logo AS logo_4,
  t0.theme_color AS theme_color_5,
  t0.favicon AS favicon_6,
  t0.created_at AS created_at_7,
  t0.updated_at AS updated_at_8,
  t0.is_active AS is_active_9,
  t0.timezone AS timezone_10,
  t0.timeformat AS timeformat_11
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'knowledgebase' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.code AS code_3,
  t0.logo AS logo_4,
  t0.theme_color AS theme_color_5,
  t0.favicon AS favicon_6,
  t0.created_at AS created_at_7,
  t0.updated_at AS updated_at_8,
  t0.is_active AS is_active_9,
  t0.timezone AS timezone_10,
  t0.timeformat AS timeformat_11
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'knowledgebase' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.status AS status_2,
  t0.brand_color AS brand_color_3,
  t0.page_background_color AS page_background_color_4,
  t0.header_background_color AS header_background_color_5,
  t0.link_color AS link_color_6,
  t0.article_text_color AS article_text_color_7,
  t0.ticket_create_option AS ticket_create_option_8,
  t0.site_description AS site_description_9,
  t0.meta_description AS meta_description_10,
  t0.meta_keywords AS meta_keywords_11,
  t0.homepage_content AS homepage_content_12,
  t0.white_list AS white_list_13,
  t0.black_list AS black_list_14,
  t0.created_at AS created_at_15,
  t0.updated_at AS updated_at_16,
  t0.broadcast_message AS broadcast_message_17,
  t0.disable_customer_login AS disable_customer_login_18,
  t0.script AS script_19,
  t0.custom_css AS custom_css_20,
  t0.is_active AS is_active_21,
  t0.header_links AS header_links_22,
  t0.footer_links AS footer_links_23,
  t0.banner_background_color AS banner_background_color_24,
  t0.link_hover_color AS link_hover_color_25,
  t0.login_required_to_create AS login_required_to_create_26,
  t0.remove_customer_login_button AS remove_customer_login_button_27,
  t0.remove_branding_content AS remove_branding_content_28,
  t0.website AS website_29
FROM
  uv_website_knowledgebase t0
WHERE
  t0.website = ?
  AND t0.is_active = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = 2 AND t0.is_active = 1 LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.code AS code_3,
  t0.logo AS logo_4,
  t0.theme_color AS theme_color_5,
  t0.favicon AS favicon_6,
  t0.created_at AS created_at_7,
  t0.updated_at AS updated_at_8,
  t0.is_active AS is_active_9,
  t0.timezone AS timezone_10,
  t0.timeformat AS timeformat_11
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'knowledgebase' LIMIT 1;

SELECT
  t0.id AS id_1,
  t0.status AS status_2,
  t0.brand_color AS brand_color_3,
  t0.page_background_color AS page_background_color_4,
  t0.header_background_color AS header_background_color_5,
  t0.link_color AS link_color_6,
  t0.article_text_color AS article_text_color_7,
  t0.ticket_create_option AS ticket_create_option_8,
  t0.site_description AS site_description_9,
  t0.meta_description AS meta_description_10,
  t0.meta_keywords AS meta_keywords_11,
  t0.homepage_content AS homepage_content_12,
  t0.white_list AS white_list_13,
  t0.black_list AS black_list_14,
  t0.created_at AS created_at_15,
  t0.updated_at AS updated_at_16,
  t0.broadcast_message AS broadcast_message_17,
  t0.disable_customer_login AS disable_customer_login_18,
  t0.script AS script_19,
  t0.custom_css AS custom_css_20,
  t0.is_active AS is_active_21,
  t0.header_links AS header_links_22,
  t0.footer_links AS footer_links_23,
  t0.banner_background_color AS banner_background_color_24,
  t0.link_hover_color AS link_hover_color_25,
  t0.login_required_to_create AS login_required_to_create_26,
  t0.remove_customer_login_button AS remove_customer_login_button_27,
  t0.remove_branding_content AS remove_branding_content_28,
  t0.website AS website_29
FROM
  uv_website_knowledgebase t0
WHERE
  t0.website = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.status AS status_2, t0.brand_color AS brand_color_3, t0.page_background_color AS page_background_color_4, t0.header_background_color AS header_background_color_5, t0.link_color AS link_color_6, t0.article_text_color AS article_text_color_7, t0.ticket_create_option AS ticket_create_option_8, t0.site_description AS site_description_9, t0.meta_description AS meta_description_10, t0.meta_keywords AS meta_keywords_11, t0.homepage_content AS homepage_content_12, t0.white_list AS white_list_13, t0.black_list AS black_list_14, t0.created_at AS created_at_15, t0.updated_at AS updated_at_16, t0.broadcast_message AS broadcast_message_17, t0.disable_customer_login AS disable_customer_login_18, t0.script AS script_19, t0.custom_css AS custom_css_20, t0.is_active AS is_active_21, t0.header_links AS header_links_22, t0.footer_links AS footer_links_23, t0.banner_background_color AS banner_background_color_24, t0.link_hover_color AS link_hover_color_25, t0.login_required_to_create AS login_required_to_create_26, t0.remove_customer_login_button AS remove_customer_login_button_27, t0.remove_branding_content AS remove_branding_content_28, t0.website AS website_29 FROM uv_website_knowledgebase t0 WHERE t0.website = 2 LIMIT 1;

SELECT
  u0_.id AS id_0,
  u0_.email AS email_1,
  CONCAT(
    u0_.first_name,
    ' ',
    COALESCE(u0_.last_name, '')
  ) AS sclr_2,
  u0_.first_name AS first_name_3,
  u0_.last_name AS last_name_4,
  u1_.contact_number AS contact_number_5,
  u1_.profile_image_path AS profile_image_path_6,
  u1_.profile_image_path AS profile_image_path_7
FROM
  uv_user u0_
  LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id
WHERE
  u1_.supportRole_id = ?
  AND u0_.id = ?

SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 55;

SELECT
  DISTINCT u0_.id AS id_0,
  u0_.email AS email_1,
  CONCAT(
    u0_.first_name,
    ' ',
    COALESCE(u0_.last_name, '')
  ) AS sclr_2,
  u0_.first_name AS first_name_3,
  u0_.last_name AS last_name_4,
  u0_.is_enabled AS is_enabled_5,
  u1_.profile_image_path AS profile_image_path_6,
  u1_.profile_image_path AS profile_image_path_7,
  u1_.is_active AS is_active_8,
  u1_.is_verified AS is_verified_9,
  u1_.designation AS designation_10,
  u1_.contact_number AS contact_number_11,
  u1_.signature AS signature_12,
  u1_.ticket_access_level AS ticket_access_level_13
FROM
  uv_user u0_
  LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id
WHERE
  u1_.supportRole_id <> ?
  AND u0_.id = ?

SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> 4 AND u0_.id = 233;

SELECT
  COUNT(u0_.id) AS sclr_0
FROM
  uv_thread u0_
WHERE
  u0_.ticket_id = ?
  AND u0_.thread_type = ?

SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = 5648 AND u0_.thread_type = 'reply';

SELECT
  u0_.id AS id_0,
  u0_.email AS email_1,
  CONCAT(
    u0_.first_name,
    ' ',
    COALESCE(u0_.last_name, '')
  ) AS sclr_2,
  u0_.first_name AS first_name_3,
  u0_.last_name AS last_name_4,
  u1_.contact_number AS contact_number_5,
  u1_.profile_image_path AS profile_image_path_6,
  u1_.profile_image_path AS profile_image_path_7
FROM
  uv_user u0_
  LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id
WHERE
  u1_.supportRole_id = ?
  AND u0_.id = ?

SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 55;

SELECT
  u0_.id AS id_0,
  u1_.id AS id_1,
  u1_.source AS source_2,
  u1_.message_id AS message_id_3,
  u1_.thread_type AS thread_type_4,
  u1_.created_by AS created_by_5,
  u1_.cc AS cc_6,
  u1_.bcc AS bcc_7,
  u1_.reply_to AS reply_to_8,
  u1_.delivery_status AS delivery_status_9,
  u1_.is_locked AS is_locked_10,
  u1_.is_bookmarked AS is_bookmarked_11,
  u1_.message AS message_12,
  u1_.created_at AS created_at_13,
  u1_.updated_at AS updated_at_14,
  u1_.agent_viewed_at AS agent_viewed_at_15,
  u1_.customer_viewed_at AS customer_viewed_at_16,
  u2_.id AS id_17,
  u2_.name AS name_18,
  u2_.path AS path_19,
  u2_.content_type AS content_type_20,
  u2_.size AS size_21,
  u2_.content_id AS content_id_22,
  u2_.file_system AS file_system_23
FROM
  uv_thread u1_
  LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id
  LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id
  LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id
WHERE
  u3_.id = ?
  AND u1_.thread_type = ?
ORDER BY
  u1_.id DESC

SELECT u0_.id AS id_0, u1_.id AS id_1, u1_.source AS source_2, u1_.message_id AS message_id_3, u1_.thread_type AS thread_type_4, u1_.created_by AS created_by_5, u1_.cc AS cc_6, u1_.bcc AS bcc_7, u1_.reply_to AS reply_to_8, u1_.delivery_status AS delivery_status_9, u1_.is_locked AS is_locked_10, u1_.is_bookmarked AS is_bookmarked_11, u1_.message AS message_12, u1_.created_at AS created_at_13, u1_.updated_at AS updated_at_14, u1_.agent_viewed_at AS agent_viewed_at_15, u1_.customer_viewed_at AS customer_viewed_at_16, u2_.id AS id_17, u2_.name AS name_18, u2_.path AS path_19, u2_.content_type AS content_type_20, u2_.size AS size_21, u2_.content_id AS content_id_22, u2_.file_system AS file_system_23 FROM uv_thread u1_ LEFT JOIN uv_ticket u3_ ON u1_.ticket_id = u3_.id LEFT JOIN uv_ticket_attachments u2_ ON u1_.id = u2_.thread_id LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id WHERE u3_.id = 5648 AND u1_.thread_type = 'create' ORDER BY u1_.id DESC;

SELECT
  u0_.id AS id_0,
  u0_.email AS email_1,
  CONCAT(
    u0_.first_name,
    ' ',
    COALESCE(u0_.last_name, '')
  ) AS sclr_2,
  u0_.first_name AS first_name_3,
  u0_.last_name AS last_name_4,
  u1_.contact_number AS contact_number_5,
  u1_.profile_image_path AS profile_image_path_6,
  u1_.profile_image_path AS profile_image_path_7
FROM
  uv_user u0_
  LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id
WHERE
  u1_.supportRole_id = ?
  AND u0_.id = ?

SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = 4 AND u0_.id = 55;

SELECT
  t0.id AS id_1,
  t0.name AS name_2,
  t0.code AS code_3,
  t0.logo AS logo_4,
  t0.theme_color AS theme_color_5,
  t0.favicon AS favicon_6,
  t0.created_at AS created_at_7,
  t0.updated_at AS updated_at_8,
  t0.is_active AS is_active_9,
  t0.timezone AS timezone_10,
  t0.timeformat AS timeformat_11
FROM
  uv_website t0
WHERE
  t0.code = ?
LIMIT
  1

SELECT t0.id AS id_1, t0.name AS name_2, t0.code AS code_3, t0.logo AS logo_4, t0.theme_color AS theme_color_5, t0.favicon AS favicon_6, t0.created_at AS created_at_7, t0.updated_at AS updated_at_8, t0.is_active AS is_active_9, t0.timezone AS timezone_10, t0.timeformat AS timeformat_11 FROM uv_website t0 WHERE t0.code = 'Knowledgebase' LIMIT 1;